Careers

Description:

Our organization seeks a service-minded freight broker agent to serve as a liaison between freight carriers and our customers. In this position, your responsibilities would include securing new accounts, expediting the information-sharing process, and communicating with dispatchers, drivers, and clients. Additionally, we will look to you to negotiate current and future contracts to help maximize organizational profits. Ideal candidates are customer-oriented with the ability to work in a fast-paced, dynamic environment.

Responsibilities:

Responsibilities will include but not be limited to:

• • • Perform freight services
    • adhering to government and company regulations
    • Create, coordinate, and manage pick-up and delivery schedules, coordinating with shippers, carriers, dispatchers, and customers
    • Track and report shipment status of loads
    • Book orders with carriers and assist in preparation for loading
    • Provide current and prospective customers with shipping quotes
    • Maintain accurate records of all activity, ensuring freight paperwork is complete and approved prior to transportation
    • Resolve freight discrepancies and keep relevant parties apprised
    • Respond to customer concerns and queries in a timely, professional manner
    • Manage multiple deliveries and process spot requests
    • Develop new sales strategies to generate leads, improve business, and develop a sales pipeline
    • Maintain positive, productive relationships with customers, and contact them, as appropriate, for new business opportunities or to offer special promotions and discounts
    • Remain aware of changing market trends